Thursday, 3 June 2010


Thanet's Visitor Information Centre staff are once again taking to the road this summer to promote the area to visitors.

The mobile Visitor Information Centre, which is based in a marquee, was first launched in summer 2009. During the course of the season, the council's VIC team attended 21 days of events around Thanet, welcoming 4,862 visitors to the mobile VIC.

This approach enables the team to head out to major events across the area, ensuring that they can meet face to face with visitors to Thanet to tell them all about what the area has to offer. They were also able to raise awareness of what the Visitor Information Centre service could offer to both visitors and residents.

The team carried out surveys during the summer to see what people thought of the new service, with 93% saying that they thought the marquee, range of information and customer service were very good or excellent. More than half of those who filled in questionnaires scored the service as excellent. It also gave the team details of an additional 190 visitors, who wanted to be kept up to date with events and information about Thanet.

Some of the events that the mobile Visitor Information Centre will be attending during 2010 are:
· Margate's Big Event - Saturday 19 and Sunday 20 June
· Quexpo - Saturday 10 and Sunday 11 July
· Sound Island Music Festival - Saturday 24 and Sunday 25 July
· 1940's War Weekend - Government Acre - Saturday 31 July and Sunday 1 August
· Folk Week - Saturday 7 and Sunday 8 August
· Monster Bass - Saturday 14 and Sunday 15 August
· Sports Summer Slam - Tuesday 24 August
· Birchington Summer Event - Saturday 28, Sunday 29 and Monday 30 August
· Food Festival - Saturday 2 October and Sunday 3 October

Cllr. Martin Wise, Cabinet Member for Environmental Services, said: "We have so much to showcase here in Thanet to the visitors that come to our area. Many of those come to the great line-up of events throughout the summer and that's why our VIC team are getting out and about to those events to promote the area. Last year, they had an overwhelmingly positive response from everyone they talked to. As the season wore on, they ended up going out to more events than they had originally planned, such was the demand for the service. Many people commented that it was an excellent way to get information about the area."

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