Friday, 11 June 2010


New tourism ambassadors are being trained, so that they can give information to visitors coming to the area about Thanet and its attractions.

The training course is the brainchild of the council’s tourism team. The first set of tourism ambassadors to be trained, all of whom work for Thanet Leisure Force, are the area’s beach inspectors, together with staff from the Winter Gardens and the area’s leisure centres. They were chosen as they come into contact with hundreds of visitors each day during the summer season and already deal with many of their queries.

The aim of the new ambassadors is to be visible and active tourism champions for Thanet and to help ensure that visitors have an excellent experience when they are in the area.

The training course takes the ambassadors through facts about tourism in Thanet, the area’s history, its major events, attractions and details about Thanet’s beaches. The ambassadors are also given a handbook, which has much of the information in it, so that they can look up anything they need, as well as receiving support from the district's award winning visitor information team.

In addition, all the ambassadors have been the first people in Kent to complete the new Welcome Host Gold training, which aims to help them provide an even better welcome to visitors to the area.

Cllr. Martin Wise, Cabinet Member for Environmental Services, said: “This is part of the council’s approach to modernising the visitor information service that we offer. Times are changing and these days, most people have already done a lot of research online before they visit an area. However, we know that there’s a lot that we can tell people about Thanet and what there is to see and do here. That’s why we’re equipping some of the people who are out and about in Thanet and deal with visitors all the time with this information. It’s an extra way of ensuring that we get the information out to the people coming into Thanet. I’d like to take this opportunity to publically thank Thanet Leisure Force for their help in supporting this initiative.”

No comments:

Post a Comment

Please note comments that may be libellous, comments that may be construed as offensive and anonymous derogatory comments about real people will be deleted. Also note the facility to leave anonymous comment will be turned of during periods when I am unable to monitor comment, this will not affect people commenting who are signed on to their blogger accounts.

Note: only a member of this blog may post a comment.