Thanet’s Visitor Information team has been shortlisted for two prestigious regional awards for their customer service.
The team are finalists in Tourism South East’s Beautiful South Awards for Excellence 2011 in the outstanding customer service and the tourist information service of the year category.
In the customer service award, they’re up against a wide range of organisations, including Beaulieu in Hampshire, home to the national motor museum, hotels in Berkshire and Dorset and a food and wine shop in Buckinghamshire. In the tourist information category, they’re competing against other centres in Guildford, Oxford, Portsmouth and Gravesend.
It’s the third year in a row that the team has been shortlisted for the tourist information award. In 2010, they came second, while in 2009, they were highly commended. It’s their first shortlisting for the customer services category.
Cllr. Alasdair Bruce, Cabinet Member for Partnerships and Tourism, said: “It’s only fitting that our Visitor Information team has been shortlisted for these two awards, as they provide an excellent level of service for both our residents and visitors. It’s already been a hugely successful year for them, with their move to The Droit House, increased levels of enquiries and numbers of visitors to the area generally. A win would cap off a first class 2011 for the team.”
The team will find out whether they have won on Thursday 1 December.
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