Margate’s Visitor Information Centre has come second in the Beautiful South Awards for Tourism Excellence 2010.
The awards recognise a range of tourism services, from hotels and attractions, to events and tourism experiences.
The team was competing in the Tourist Information Service of the Year award against Burford, Oxfordshire, Rye in East Sussex and Winchester in Hampshire. They were narrowly pipped to the title by Winchester, who were awarded gold. Margate took joint silver with Rye.
It’s an improvement on their 2009 performance, when the team was highly commended. To be shortlisted, the judges wanted to see:
clear evidence of professionalism and commitment to customer service
comprehensive literature
how accessible the centres were to people
how well the teams work with other organisations
Cllr. Martin Wise, Cabinet Member for Environmental Services, said: “Congratulations go to our tourism team on all their hard work in achieving this award. It goes to show that the Margate Visitor Information Centre is providing everything that the judges of this competition feel it should be. It’s also really encouraging to see that the team have improved on their performance last year, when they were highly commended in the same awards. I know they’ve had a lot of support from local organisations, such as the Broadstairs Tourism and Leisure Association and Ramsgate Town Council and they deserve our praise as well for playing their part in helping to provide a high quality service for visitors to this area.”
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