Monday, 17 May 2010


Thanet's Gateway Plus has welcomed its one millionth customer, just over two years since it first opened for business.

Kathryn Walton (44) from Margate came into the Gateway to return some books to the library and hand in a letter to Thanet District Council. She was surprised to find that she was the millionth customer through the door.

She won a prize hamper, packed with items, including:
A £15 HMV voucher and £20 book voucher from the library
Two tickets for the Dippers and Dunkers festival this summer, four free tickets for Margate's Big Event and a compost bin from Thanet District Council
Family tickets to a summer show for Winter Gardens and one month's free gym membership for Hartsdown or Ramsgate Leisure Centres from Thanet Leisureforce
A hamper from Morrisons
Two sessions of bingo from Mecca
A meal for two from G Casino

Thanet's Gateway Plus is a partnership initiative between Thanet District Council and Kent County Council. It offers a wide range of services such as the library, free internet access, baby bounce and rhyme, Connexions, ward councillor surgeries, Shelter, East Kent Mental Health, Deaf Services and Thanet College.

More than 60% of visitors to Thanet's Gateway Plus are accessing the exciting range of partner services on offer. Recent additions include the Independent Living Scheme, Porchlight and Citizens Advice Bureau, all of which will enhance and grow the Gateway offering to customers even further.

Kathryn is a regular user of Thanet's Gateway Plus. "I come in mostly to use the library, but also for some of the council services on offer here and, in the past, I've also used the Internet here."

Gateway Manager Stephen Meades said: "We wanted to celebrate this milestone, by ensuring that we made it a day to remember for our millionth customer. The Gateway has proved to be a huge success since we opened for business here at the start of 2008. I think most people take it for granted that they can come in and do so many different things in one place. A few years before we opened, customers had to visit different venues and queue up multiple times, so this is much easier and more convenient."

Thanet's Gateway Plus is open from 9am to 6pm from Monday to Friday, with late night opening until 8pm on Thursdays. It is also open from 9am to 5pm on Saturdays. Full details of all the services on offer at the Gateway can be found at

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