Friday, 7 December 2012
Visitor Information volunteers thanked for hard work
A team of volunteers has been thanked for their dedication and commitment to supporting tourism across Thanet.
The team, which includes more than 70 local people, was invited to a celebration event at the council’s Visitor information Centre at the Droit House in Margate this week (Monday 3 December).
The event was coordinated by the councils’ Visitor Information Team and was an opportunity to thank the volunteers for their hard work during the year.
It also follows the recent success of the service in the Beautiful South Tourism Awards, which saw Thanet scoop the top award for Tourist Information Service of the year.
As well as scoring top points during a mystery shopper visit to the VIC, Cabinet Member for Tourism, Cllr Iris Johnston, recognised the fantastic contribution of the volunteers as part of this success.
She said: “Thanet District Council is extremely grateful for the enormous contribution of all our volunteers. Thanks to their hard work, knowledge and love of the area, thousands of visitors have received the warmest welcome to Thanet.
“Their continued efforts to support our visitor information service across the district have been a huge part of the teams’ recent success. I’d like to thank each and every one of them for all they have done, and continue to do”.
The volunteers are on hand at the Information Kiosks in Broadstairs and at The Customs House in Ramsgate to provide a range of visitor information. This includes everything from accommodation requests to travel enquiries, as well as information on the districts attractions and events.
The volunteers are the first point of contact for many people new to the area and since they started, have seen approximately 50,000 visitors between them.
The event this week was also an opportunity to specifically thank Barbara Wallace, former manager of the Broadstairs Kiosk who stepped down at the end of the summer season. During her time in post, Barbara recruited 50 local volunteers, training them on Thanet’s Ambassadors Course.